Graphiant, Inc. – Privacy Policy

July 27, 2022

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

The security of customer data is of utmost importance to us. At Graphiant, we want to make the customer’s experience satisfying and safe. This privacy policy applies to all access to and use of this website, and Graphiant services (the “Services “).

‘Personally Identifiable Information’ (“PII “) is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. When you, the user, (“you” or “your “) uses the Services, your PII will be processed subject to the terms of this Privacy Policy.

You are not legally required to provide PII, however the Services require you to provide PII pursuant to this Privacy Policy. By using the Services, you consent to this Privacy Policy, inclusive of the terms described herein.

How do we collect your data?

You directly provide Graphiant with most of the data we collect. We collect data and process data when you:

Register online or place an order for any of our products or services. Voluntarily complete a customer survey or provide feedback on any of our message boards or via email. Use or view our website via your browser’s cookies.

Graphiant may collect, process, and use data which includes PII, the legal basis of which is your consent, which you give when you use the Services. Types of PII that may be used include the following, without limitation:

User Data may include your IP address, location, type of browser and version, operating system, referral source, visit length, page views and navigation, as well as information about the frequency and timing of your use of the service. User Data may be processed for the purposes of analyzing the use of Services, and customizing the Services, ensuring the security of our Services, maintaining back-ups of our databases, and communicating with you.

When registering you may be asked to enter your name, email address, mailing address, telephone number, email address, or other details. You are the source of such account data, and such data may be processed for the purposes of providing Services, ensuring security, maintaining back-ups of our databases, and communicating with you.

We may process information contained in any enquiry you submit to us regarding Services and may be processed for offering Services and/or renewals and selling relevant Services to you.

We may process information relating to transactions that you enter with us, such as the purchasing of Services. The data may include your contact details, your card details, and the transaction details. The data may be processed for supplying the purchased goods and Services and keeping records of transactions.

We may process information that you provide to us for the purpose of subscribing to our email notifications, offering you services, or promotions which may interest you.

We may process any of the types of data described in this section if we are required to do so by court-order, any legal obligation to which we are subject, or when necessary, for the establishment, exercise, or defense of legal claims. The legal basis for this processing is our legitimate interests, namely Graphiant’s legal rights, your legal rights, and the legal rights of others.

Please do not supply any other person’s PII to us without the specific and explicit consent of all parties, including the owner of such PII.

How will we use your data?

Graphiant collects your data so that we can:

Process your order and manage your account.

Email you with exclusive offers on other products and services we think you might like.

If you agree, Graphiant will share your data with our partner companies so that they may offer you their products and services.

When Graphiant processes your order, it may send your data to, and use the resulting information from, credit reference agencies to prevent fraudulent purchases.

We may disclose PII to subsidiaries, holding companies and all their respective subsidiaries (if any), as far as reasonably necessary for the purposes set out in this Privacy Policy.

We may disclose your PII to professional advisers as far as reasonably necessary for the purposes of obtaining and maintaining insurance coverage, managing risks, obtaining professional advice, and managing legal disputes.

How do we secure your data?

We follow accepted industry standards to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of PII. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your PII, we cannot guarantee its absolute security.

Your PII is contained behind secured networks and is only accessible by a limited number of persons who have restricted access rights to such systems and are required to keep the information confidential.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your PII.

Marketing

Graphiant would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out later.

You have the right at any time to stop Graphiant from contacting you for marketing purposes or giving your data to other members of Graphiant.

What are your data protection rights?

Graphiant would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Graphiant for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Graphiant correct any information you believe is inaccurate. You also have the right to request Graphiant to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Graphiant erase your personal data, under certain conditions. In some circumstances you have the right to the erasure of your personal data, by providing adequate evidence attesting to your identity, without undue delay. Those circumstances include: the personal data is no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; and the personal data have been unlawfully processed. There are certain general exclusions of the right to erasure. Those general exclusions include where processing is necessary: for compliance with a legal obligation; or for the establishment, exercise, or defense of legal claims.

The right to restrict processing – You have the right to request that Graphiant restrict the processing of your personal data, under certain conditions. In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defense of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defense of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

The right to object to processing – You have the right to object to Graphiant’s processing of your personal data, under certain conditions. You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defense of legal claims.

The right to data portability – You have the right to request that Graphiant transfer the data that we have collected to another organization, or directly to you, under certain conditions. To the extent that the legal basis for our processing of your personal data is consent, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

Among other purposes, we use cookies to understand and save user’s preferences for future visits.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some of the features that make your site experience more efficient may not function properly. Some of the features that make your site experience more efficient and may not function properly.

For further information, visit allaboutcookies.org.

How do we use cookies?

Graphiant uses cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in Understanding how you use our website. What types of cookies do we use? There are a number of different types of cookies, however, our website uses:

Functionality – Graphiant uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used. Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Graphiant sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Graphiant website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Graphiant keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 27 July 2022.

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If we are acquired or merged with another company, your information may be transferred to the new owners so that we may continue to provide our Services to you.

How to contact us

If you have any questions about Graphiant’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, contact us.

Email us at: privacy@graphiant.com

Call us: +1-877-914-3877

Or write to us at: Graphiant, 1940 Zanker Road St. 50 San Jose, CA 95112